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Re: Unable to change wifi name and password due to unavailable status
Thank you for that information. I have updated your account and this information should show within 72 hours. We can have the POD shipped to you if you would like. If you would like to have that ship…1 -
Re: We have been trying to reach you to correct an issue that's affecting your services
Good morning! You should have an option to click 'Schedule Now' within the email to schedule the appointment. If you do not see this, you can log into My Account to schedule the appointment. If you c…1 -
Re: Wifi calling doesnt work
Thank you for that information. I would ask that you please follow the steps to reset the Network settings on the iPhone: Go to Settings > General > Reset. Choose an option: - Reset All Setting…2 -
Re: Manage devices
Good morning and welcome! After further review we are aware of an issue with the Manage Device feature within the My Account app. Our engineers are aware and working to restore this feature. I do apo…1 -
Re: Do you want to continue watching spectrum app pops up every 30 seconds
Thank you for letting us know. If you need any further assistance, please let us know!2