Didn't find what you were looking for?
We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.
-
Re: Persistent 100–120 ms Spikes at Spectrum Node (Hop 2) — Williamsburg 11211
@beautifulbooze I've addressed that you already had a technician. I didn't say anything about 3-5 more, 1 may not be enough for an intermittent issue like this but I agree 4-6 would be excessive. Rep…1 -
Re: How can the weather affect our internet when our wires are supposed to be underground?
Hi @vickycody, welcome to our community! I'm sorry our service hasn't been consistent. The rain itself should not cause issues, unless there is damaged wiring that is letting moisture in. The bigger …1 -
Re: Why am I seeing a large gear icon using the Spectrum TV app on an older Samsung TV?
I'm sorry @Cmtaylor425, unfortunately there's nothing more that can be done. I understand it worked previously even when it wasn't technically compatible, but that's because we don't just disable the…2 -
Re: My Spectrum App on Android 9.0
Hi @Bex83, welcome to our community! Sorry for the trouble with the My Spectrum app. Could you try uninstalling and reinstalling it?1 -
Re: Can't log on My Spectrum account
Hi @Termirocky, welcome to our community! The error indicates the app needs to be updated, have you done that? If the issue persists I recommend uninstalling then reinstalling.1
