Why does my spectrum router cause my phone signal to cut in and out (interference)?

Ltakamori
Ltakamori Posts: 1 Newcomer
edited January 10 in Connectivity

By accident my router went red (off) and now my phone works perfectly. With the router on, my phone signal is cutting in and out.

Best Answer

  • William_M
    William_M Posts: 942 ✅ Verified Employee Moderator
    Answer ✓

    Hi @Ltakamori, welcome to our community!

    Any radio signal can cause interference, and most cordless home phones broadcast using a 2.4Ghz or 5Ghz frequency, the same as home WiFi. Make sure that none of your phone bases are right to the router or any other device that communicates wirelessly.

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