Spectrum app tv listings

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Rbrunner
Rbrunner Posts: 5 Spectator
edited February 21 in Spectrum TV App Feedback - Apple Devices & Apple TV

How can I filter my tv listings back to the previous numerical order. This changed about 1/25/24.

rbrunner

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  • Jaleesa_F
    Jaleesa_F Posts: 371 ✅ Verified Employee Moderator
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    Hello @Rbrunner

    Welcome to Community Forums, we are happy to assist! What device are you streaming the app on?

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  • Rbrunner
    Rbrunner Posts: 5 Spectator
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    We are streaming on two iPhones and two ipads

    I have done a pending upgrade, deleted apps, rebooted devices and downloaded spectrum apps again. No change.

  • Jaleesa_F
    Jaleesa_F Posts: 371 ✅ Verified Employee Moderator
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    Thank you. You'll want to open the app to Live TV. There will be a Filter tab in the upper right, you'll want to click that then you will see an option to Customize Your Guide. From there, you will scroll down and select Guide Sort Order and you can change it there.

  • Rbrunner
    Rbrunner Posts: 5 Spectator
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    I have no option to customize my Guide, on all 4 devices!

  • Jaleesa_F
    Jaleesa_F Posts: 371 ✅ Verified Employee Moderator
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    Please send a screenshot of what you see there.

  • Rbrunner
    Rbrunner Posts: 5 Spectator
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    IMG_1044.png


  • Rbrunner
    Rbrunner Posts: 5 Spectator
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    Could this message help you figure out what is causing my issue? It was posted where I downloaded app, two days ago and that is when my issue started


    IMG_0780.png


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