Delays on Galaxy S24 preorder shipping

Vin4b4
Vin4b4 Posts: 1 Newcomer

Anyone else facing issues with Galaxy S24 series preorders ? I have placed an order 2 weeks ago, I was supposed to recieve the device today, but in reality it is not shipped yet. Customer support is simply sticking to their script "We will notify you with the shipping information once the phone is shipped" but in reality even they don't seem to know when it will be. I don't see the point of buying phone from spectrum, when they don't even know when they are going to send it.

Answers

  • Zorpster
    Zorpster Posts: 1 Newcomer

    I think assurant is in control of processing and shipping once spectrum sends them the order. Assurant is a terrible company to work with in any way.

  • Batdad
    Batdad Posts: 1 Newcomer

    Same I pre-ordered s24 ultra 512gb on 30th & still no shipping info or anything regarding a shipping. Customer service says they are getting a lot of calls for same concern