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Why is the live TV app not working on any of my apple devices?

Shenengineers
Shenengineers Posts: 2 Spectator
edited July 10 in Spectrum TV App 2024 Archive
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Best Answers

  • Lyn_T
    Lyn_T Posts: 585 ✅ Verified Employee Moderator
    Answer ✓

    Good evening @Shenengineers and Welcome to our Community Forums

    Thank you for reaching out to us about our Streaming services. I am very sorry this is happening. I recommend that you attempt to reset all the internet equipment. This can be done by unplugging the cable line, power line, and removing the battery backup if you have one for both the modem and the router for a solid 3-5 minutes. Are you able to try this and let us know? -Lyn

  • Shenengineers
    Shenengineers Posts: 2 Spectator
    Answer ✓

    I unplugged the cable line, removed the Spectrum TV app, and downloaded it again for it to start working.

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