XUMO cloud recordings freeze

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Emmabee
Emmabee Posts: 1 Newcomer
edited April 4 in Cloud DVR

How can I stop my cloud recordings from freezing constantly. It’s so bad, I don’t even want to try to watch a recording anymore.

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  • James_M
    James_M Posts: 4,724 ✅ Verified Employee Moderator
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    Hi & welcome!

    Buffering and freezing is usually a connectivity issue. Restarting the modem will typically resolve most issues like this one. If the issue continues after restarting the modem, please let us know.

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