Why does my audio go out of sync on the spectrum app?

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For the last two weeks. The audio seems to keep going out of sync no matter how many times I restart the xumo device. What is going on?????

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  • Renee_T
    Renee_T Posts: 689 ✅ Verified Employee Moderator
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    Hi @Pdaddy


    I do see that you had mentioned having some internet issues. It's possible that those issues are causing the audio sync issues. If you log in to the Spectrum TV app on a different device does it seem to have the same issues with the audio or is it only when watching on the Xumo?