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Why does my audio go out of sync on the spectrum app?

Pdaddy
Pdaddy Posts: 2 Newcomer
edited July 10 in Spectrum TV App 2024 Archive

For the last two weeks. The audio seems to keep going out of sync no matter how many times I restart the xumo device. What is going on?????

Answers

  • Renee_T
    Renee_T Posts: 835 ✅ Verified Employee Moderator

    Hi @Pdaddy


    I do see that you had mentioned having some internet issues. It's possible that those issues are causing the audio sync issues. If you log in to the Spectrum TV app on a different device does it seem to have the same issues with the audio or is it only when watching on the Xumo?

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