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Outage

Cdaniel1977
Cdaniel1977 Posts: 1 Newcomer
edited July 10 in Internet 2024 Archive

Is my area in an outage 28173? Wifi not connecting

Answers

  • Jaleesa_F
    Jaleesa_F Posts: 548 ✅ Verified Employee Moderator

    Hello @Cdaniel1977

    Welcome to our Community Forums! Sorry to hear that you're experiencing wifi issues with our service, we are happy to look into this for you. Is your service still out?

  • Conniemac
    Conniemac Posts: 1 Newcomer
    edited March 18

    Good Morning,


    The "tree" that supplies us service is down.

  • RAIST515O
    RAIST515O Posts: 213 Contributor

    Just a heads up... this is more user to user support than a direct line to tech support.

    Calling the number on your bill should result in a faster turn around.

  • James_M
    James_M Posts: 5,133 ✅ Verified Employee Moderator

    @Conniemac

    I was able to locate your account and you have a service call scheduled. If service is not restored after the service call, please let us know.

  • drlunow
    drlunow Posts: 1 Newcomer

    My internet has been out for 2 days. I need it checked and restored. Area code 76107

  • James_M
    James_M Posts: 5,133 ✅ Verified Employee Moderator

    @drlunow

    To review your account or to be notified of possible service impacting issues, you can

    If you still need assistance, please start a new post. Thanks!

This discussion has been closed.

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