Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

Dvr playback

SlwUgg
SlwUgg Posts: 1 Newcomer

Why would my recordings have a key in the upper right hand corner? It won’t let me watch them. This is aggravating. Spectrum updated my router and then this problem happened.

Best Answer

  • Lyn_T
    Lyn_T Posts: 575 ✅ Verified Employee Moderator
    Answer ✓

    Good evening @SlwUgg and Welcome to Our Community Forums

    Thank you for reaching out to us about your DVR. I am sorry this is happening. Generally if there is a Key at the top of a channel it indicates that channel may not be included in your channel lineup. What channels are you noticing this on? -Lyn

This discussion has been closed.