Dvr playback

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SlwUgg
SlwUgg Posts: 1 Newcomer
in Cloud DVR

Why would my recordings have a key in the upper right hand corner? It won’t let me watch them. This is aggravating. Spectrum updated my router and then this problem happened.

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  • Lyn_T
    Lyn_T Posts: 403 ✅ Verified Employee Moderator
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    Good evening @SlwUgg and Welcome to Our Community Forums

    Thank you for reaching out to us about your DVR. I am sorry this is happening. Generally if there is a Key at the top of a channel it indicates that channel may not be included in your channel lineup. What channels are you noticing this on? -Lyn

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