I can't access the guide within the spectrum app on xumo

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  • Lyn_T
    Lyn_T Posts: 403 ✅ Verified Employee Moderator
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    Good evening @Jayhawkfrank1969 and Welcome to our Community Forums

    Thank you for reaching out to us about the guide not working on our Xumo box. I am sorry this is happening. What is happening when you try to access the guide? Are you receiving an error message? I am not sure what troubleshooting you have already completed but have you tried to restart the Xumo box by unplugging it from the power for 1-3 minutes? - Lyn

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