When I try to watch a recorded show it will stop and a message shows error RCD1007 or not available


Best Answer

  • Ruben_R
    Ruben_R Posts: 85 ✅ Verified Employee Moderator
    Answer ✓

    I am sorry for the issues that you're experiencing with the recorded shows. At this time, we're having issues with the cloud DVR. Our Engineers are aware and working to resolve this issue. Unfortunately, there is no estimated time of resolution at this time.