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Cloud DVR availability

Stelr
Stelr Posts: 10 Participant
edited August 28 in Cloud DVR

I'm a XUMO user and called Spectrum to upgrade to add Cloud/DVR, but was informed that service was "temporarily" unavailable. The person I spoke to said the message she had was dated in April 2024 but it's now mid-June and she has no updated info.

Can you tell me if this service is no longer offered, or if it will be back; and if so, when?

Thanks in advance for any assistance.

v/r

Stel

Best Answer

  • Renee_T
    Renee_T Posts: 835 ✅ Verified Employee Moderator
    Answer ✓

    Hello @Stelr

    New sign ups for the cloud DVR service are still temporarily suspended. The service will be offered again, but we haven't been given a definitive timeline for it currently.

Answers

  • mike_babb007
    mike_babb007 Posts: 1 Spectator
    edited July 17

    i actually have cloud dvr service on my current package, i was told if i change my package i will lose my cloud dvr service as it would now be considered a new account

  • Turtle67
    Turtle67 Posts: 3 Spectator

    Please, please - how about an update on CDVR? Looking for any information on when this service will be restored for all of us "new customers".

This discussion has been closed.

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