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Box/channels

Cd88391
Cd88391 Posts: 1 Newcomer
edited September 9 in TV Equipment

Our spectrum account for our TV is not working properly.

We cannot obtain all of the channels provided by spectrum as of August 1st. I have been away on vacation only to find out the channels are not working.

Best Answer

  • Satch
    Satch Posts: 5,668 Contributor
    Answer ✓

    Welcome @Cd88391!

    Do a cold reboot of your box, which should download any needed updates. With everything powered off (box and TV) unplug your box for several minutes. Than plug your box back in and allow the box to reboot. This should restore all of your stations.

    Satch

Answers

  • catchtwentytwo
    catchtwentytwo Posts: 169 Contributor

    Welcome: Are you at home on your home network? If you are not, some channels won't be accessible unless the channel/network allows it.

This discussion has been closed.

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