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Why can’t I change my Spectrum Mobile Account Email address?

Kaharbiso
Kaharbiso Posts: 2 Spectator
edited October 25 in Spectrum Mobile

It states an error due to the email already being added. It uses my old iCloud address and I need to change it to my new Yahoo account.

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Best Answers

  • Renee_T
    Renee_T Posts: 835 ✅ Verified Employee Moderator
    Answer ✓

    Hello @Kaharbiso

    Welcome to the community! I'm sorry for the issues with updating the email. Since you're having trouble updating that email, you can either reach out to our mobile team directly at 833-224-6603 or message us on Twitter/X, Instagram, or Facebook and we can get that updated for you.

  • Kaharbiso
    Kaharbiso Posts: 2 Spectator
    Answer ✓

    Thank you Renee_T!

    Just logged back in and tried to change my Mobile email and it worked!😉

This discussion has been closed.

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