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Isn't it false advertising to say that you can get unlimited plus

Tombabik1959
Tombabik1959 Posts: 1 Newcomer
edited October 18 in Spectrum Mobile

Unlimited plus is not unlimited, 30g and they throttle you back, what part of this plan is unlimited?

Best Answer

  • William_M
    William_M Posts: 1,313 ✅ Verified Employee Moderator
    Answer ✓

    Hi @Tombabik1959, welcome to our community!

    Unlimited refers to the amount of data you can use, not the speed at which that data transmits which is always under some kind of limit. Speeds may be reduced when you use over 30 GB in a single billing period, but it should never cut off completely. If you are regularly going over 30 GB even after making attempts to manage your data usage, mainly by connecting to WiFi when streaming video, I'd recommend the Unlimited Plus plan which allows up to 50 GB before speeds are reduced due to lower network priority.

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