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DGE-1001

lfainb
lfainb Posts: 1 Newcomer
edited October 18 in Spectrum TV App Feedback - Android

I have installed Spectrum TV on my Android phone, S23 Ultra.

Spectrum TV is working on 3 other devices.

Have Managed WiFi. I have no access to a router or modem.

Upon loading the app, get a DGE-1001 error

screenshot-20231116-061048-spectrum-tv.jpg

I've un-installed and reinstalled. Turned off, turned on wi-fi on phone.

Best Answer

  • Renee_T
    Renee_T Posts: 834 ✅ Verified Employee Moderator
    Answer ✓

    Hello @lfainb

    Welcome to our community! There was a known issue with customers using our Spectrum TV app earlier tonight, but I show that it should be resolved now. Are you still getting an error message?

This discussion has been closed.

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