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how can i see information on boxes

dfa
dfa Posts: 1 Newcomer

Answers

  • Satch
    Satch Posts: 5,655 Contributor
    edited September 14

    Good afternoon @dfa

    Welcome to the community! Getting to see the box information will depend on the program guide software running on your box. For Spectrum's newest cable box guide, the Spectrum Guide, that information is in Settings/Account Overview. The link below will have more detailed information about those settings:

    https://www.spectrum.net/support/tv/new-spectrum-guide-account-overview (Using the Account Overview Setting in Spectrum Guide to find box and system information.)

    For more basic information about working with the guide, see this link:

    https://www.spectrum.net/support/tv/which-guide-do-i-have-twc (What guide do I have?) A basic overview of the different program guides offered by Spectrum. Access to account information may vary by guide, check Settings.

    Satch