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Xumo remote skipping two channels in guide

NancyMS
NancyMS Posts: 1 Newcomer

When in the guide using the spectrum remote and the Xumo device, it keeps skipping two channels at a time. When I am in the main screen of Xumo clicking between apps it does not do this. I have reset and restarted the device. Any suggestions? I also put in new batteries in the remote. This just started happening yesterday. Before then everything worked fine.

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