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What does reference code: WLP-4002 mean?

Christol
Christol Posts: 1 Newcomer
in watch.spectrum.net

Reference Code: WLP-4002

Best Answer

  • Jilliana_M
    Jilliana_M Posts: 45 ✅ Verified Employee Moderator
    Answer ✓

    Hey @Christol!

    Welcome to our Community Page and thank you for your question. I am sorry to hear that you are experiencing this error message of "WLP-4002" and can assure you that we are here to help. That specific refrence code indicates that the channel is currently unavailable. In an effort to assist you further with this. Can you please confirm if it is happening while using a cable box or via our streaming app? Please know that we are here for you 24/7, so please reach out whenever it is convenient for you.

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