Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

legacy @kc.rr.com email address I've used since 1996, dead, no warning?

brian13742stewart
brian13742stewart Posts: 2 Spectator

I've carried my @kc.rr.com email address from roadrunner days of 1996 forward forever, and just noticed that domain is refused.

The problem is I never received any email alerts, or a flyer to my house telling me I needed to get off that account. And I see in other threads the new @spectrum.net or @twc.com can only be access from a webmail interface, that's not a whole other issue.

Anyone else run into this same problem with the old emails, no dead ; and I have no way to reset 100s of web domain accounts tied to that address since the system is down.

Comments

  • Satch
    Satch Posts: 5,775 Contributor

    Hello and Welcome!

    Can you log in with your legacy Road Runner account on Spectrum Webmail? Google Search, "Spectrum Webmail" and the first result should take you to the website. If you get in with your user name and password, bookmark that page in your browser(s) and access your email that way.

    Satch

  • Lyn_T
    Lyn_T Posts: 587 ✅ Verified Employee Moderator

    Good evening @brian13742stewart and Welcome to our Community Forums,

    Thank you for reaching out to us about your legacy email account. I was able to locate your account with your registration information. I am seeing that you contacted us about this. If you still have additional questions or need further assistance, please let us know. -Lyn

  • brian13742stewart
    brian13742stewart Posts: 2 Spectator

    yes, after a lengthy support session with your team — it does appears that my emails to the legacy @kc.rr.com are no longer bouncing. Looks like i need to spend quite a bit of time updating web sites i used to add an alternate email address, in the event this happens again.

    Thank you for your time, and helping out.