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Is Spectrum aware of the 'Automatic Content Management (ACM)' bugs present in 3.18(4.165709911)

JayAppleTV
JayAppleTV Posts: 9 Participant
edited March 12 in Spectrum TV App Feedback - Apple Devices and Apple TV

Continue to experience issues with this app clearing preferences, favorites, and watchlist upon refresh of guide data.

Build date (3/15)

macOS 15.4 PB 3 - pre-dates beta testing.

Wired 1Gb AppleTV 4K 18.4

Is Spectrum working on this multi-year bug? Have they connected with Apple to determine the cause?

Do we have a timeline on when this could be fixed for good?

Answers

  • Edward_T
    Edward_T Posts: 155 ✅ Verified Employee Moderator

    Hello @JayAppleTV;

    I can understand the frustration of the preferences not being saved on Apple devices. Our engineers are working on correcting issues with ACM on Apple devices. I do not have a timeframe on when this repair will be completed.

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