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Spectrum TV everywhere login broken Fanduel Sports unable to sign in

toolman_1990
toolman_1990 Posts: 2 Spectator
edited March 31 in Channels and Programming

Spectrum TV everywhere login broken Fanduel Sports unable to sign in. I get this error every time. You've exceeded the maximum number of attempts. Please try again in 30 minutes. ELI-1025  

Screenshot (63).png

Best Answer

  • Tyleen_Z
    Tyleen_Z Posts: 916 ✅ Verified Employee Moderator
    Answer ✓

    Hello and welcome to the Spectrum Community!

    I do apologize for the issues you are having with logging in with your Spectrum login to Fanduel. I was able to login using my own account to the Fanduel TV app so it should allow you to login as well.

    The error you are showing is too many failed attempts. Did you wait the required 30 minutes before trying again? If so are you able to login to the My Spectrum App or the Spectrum TV app using the same login information?

    -Tyleen

Answers

  • toolman_1990
    toolman_1990 Posts: 2 Spectator

    First issue I never had any failed attempts trying to log into Fan Duel Sport so their should have never been a 30 minute lockout, I waited 30 minutes yesterday and still got same error. It did finally allow me to login the next day.

  • Maryjay60
    Maryjay60 Posts: 2 Newcomer

    This is doing this to me! First one tv and after a while, somehow it let me in. Now another TV and it will not allow me to sign in. I just keep getting this message. It also sends me to some other person’s (whom I have never heard of) account repeatedly so I have to change user names. A Quick Look at Reddit confirms I am not the only person with this issue. This is ridiculous and no one at Spectrum has been able to help anyone.
    I have also removed and reinstalled apps and cleared caches repeatedly.

  • wescoastg1253
    wescoastg1253 Posts: 1 Newcomer

    Same issue, no help at all. Tired of this company.

  • Lyn_T
    Lyn_T Posts: 633 ✅ Verified Employee Moderator

    Good evening @wescoastg1253

    I am very sorry that this is happening. Did you receive this error after trying to log in or had you not attempted to log in at all? Are you able to uninstall the App and reinstall the App to see if this helps out? -Lyn

  • Maryjay60
    Maryjay60 Posts: 2 Newcomer

    This happened the first time I tried to sign into the FanDuel app on my Firestick. It continues to do so. I have three TVs that I have tried to sign into - two using Firesticks, one using Roku. All have given me the error:

    You've exceeded the maximum number of attempts. Please try again in 30 minutes. ELI-1025

    One of the Firestick TVs and the Roku tv have eventually let me sign in. One, unfortunately our main tv, does not let me sign in and gives me that error every single time. I have uninstalled and reinstalled apps, cleared caches, etc. but I shouldn’t even have to try that. Spectrum and FanDuel need to talk to each other and figure this out.

  • Lyn_T
    Lyn_T Posts: 633 ✅ Verified Employee Moderator

    Thank you for trying that. I am sorry it didn't help out. I would recommend resetting the internet equipment. This can be done by unplugging the cable line, power line, and removing the battery backup if you have one for both the modem and the router for a solid 3-5 minutes. Are you able to try this and let us know? -Lyn

  • HT_Greenfield
    HT_Greenfield Posts: 1,004 Contributor

    @Maryjay60 : I'd contact FanDuel Sports Network and find out if that fault dialog can mean too many registered devices and/or too many concurrent streaming sessions and, if so, whether simply being logged in on a device equates to a streaming session.

    🔗 https://help.fanduelsportsnetwork.com/Answer/Detail/000001450 ↳ 3. … Service Limitations : ↳ (a) Simultaneous Streaming: … & ↳ (b) Registered Devices: …

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