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Need Mobile Info

2blind2see
2blind2see Posts: 1 Newcomer
edited June 10 in Spectrum Mobile
Need mobile info to switch carrier

Comments

  • Mo_S
    Mo_S Posts: 196 ✅ Verified Employee Moderator
    edited June 10

    Good morning @2blind2see,

    You can find your mobile account number and security code as well as generate a transfer pin if you'll be moving your number to another carrier within the My Spectrum app, or at spectrum.net.

    How to transfer your number to another carrier - http://spectrum.net/support/mobile/transfer-your-number-spectrum-mobile-another-carrier

    For further assistance with your mobile account, please give us a call at 833-224-6603​​​​​.

  • Sboyd607
    Sboyd607 Posts: 1 Newcomer

    i would like to see about changing my mobile service from AT&T to Spectrum my phone isn't working as

    i am shared on account with others and they haven't paid the bill

  • Renee_T
    Renee_T Posts: 906 ✅ Verified Employee Moderator

    Hello @Sboyd607

    Welcome to our community! We are unable to set up services through our community. For further assistance, please reach out to our mobile team directly at 833-224-6603.