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I need to reset my password for my Spectrum e-mail account, but I don't know the MAC number
mkendigsr@woh.rr.com
Posts: 3 Spectator
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Answers
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What model of device do I have: Internet or TV modem?
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Hello @mkendigsr@woh.rr.com;
Welcome to the Community Forums. The email password reset tool is referring to the MAC ID on the internet modem. It will be on the back of the modem where you would see the serial number.
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I put in the numbers on internet modum and it tells me they are invalid numbers
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This discussion has been closed.