Motorola 2024+ activation

Llzel

I'm trying to activate a brand new 2024+ bought in the US directly from Motorola. My about in phone settings shows 2024+. IMEI look up on other sites shows 2024+. Motorola says it's a US phone BUT Spectrum says it's a Ultra 50 so they can't connect. Not sure why Spectrum IMEI lookup shows ultra 50 when Motorola looks it up and says it's a 2024+ as my phone says it is. What can I do short of getting another phone. I want to activate this phone first to check coverage before switching my other lines.

HT_Greenfield

I take it that 2024+ is pseudonymous with Razr 50 Ultra, aka razr+ 2024 in the U.S., and, while the original razr+ from 2023 (not to mention the non-plus Razr - 2024) is listed as compatible here, sure enough, the razr+'s of 2024 and 2025 aren't:

🔗 https://www.motorola.com/us/en/carrier-compatibility ↳ Select a network carrier ↳ Spectrum

Ref.: https://www.motorola.com/us/en/family/razr

Alt. ref.: 🔗 https://en.wikipedia.org/wiki/Motorola_Razr

Alt. ref.: 🔗 https://www.gsmarena.com/compare.php3?idPhone1=13150&idPhone2=13213

Llzel

I never saw those that you linked. They told me it was an 50 ultra but I see on your link neither the 50 ultra or 2024+ is compatible. Oh well I'm not switching then.

HT_Greenfield

You're welcome. Unfortunately, the only razr+ i see listed as compatible with any U.S. carriers at 🔗 https://www.motorola.com/us/en/carrier-compatibility is the original one from 2023 whereas the Razr - 2024, Razr - 2025, and Razr Ultra 2025 appear to be compatible with pretty much all of them including Spectrum! ☘️

Llzel

BTW not sure what changed looked back and spectrum used to support and sell the 2025 plus