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Email stopped working.

Frankoscar
Frankoscar Posts: 1 Newcomer
edited January 30 in Email

It wants to send a verification code to an email that no longer works.

Trying to access email account. It says it will send a verification code to an email account that won't work! ****@columbus .rr.com

Answers

  • Renee_T
    Renee_T Posts: 962 ✅ Verified Employee Moderator

    Hello @Frankoscar

    Welcome to our community! I'm sorry to hear about the issues with the email. To make sure that I'm understanding what's happening to be able to help get this resolved for you, is the email that the verification code is going to the same one that you're trying to log in to or a different email that's no longer active?