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A note regarding upgrades and Network Evolution:
Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year
LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
How to access my rr.com webmail without setting up a new @spectrum address?
I think I have a related issue. I was forced to change my Spectrum account password which is tied to my xxx@roadrunner.com account which I was using with Outlook as a POP account. Once I changed the account password Outlook was disconnected as expected but it will not reconnect when I enter the new password. I am able to access Spectrum's webmail with my @roadrunner.com email and new password though. I have tried setting up a new Outlook profile with both IMAP and POP using these instructions from Spectrum Site Spectrum.net and it still fails. I have attempted to connect to the email account from Gmail as well and it also fails. Am I missing a setting somewhere or are they just silently telling me that Spectrum no longer supports IMAP or POP connections for my old @roadrunner.com email address?
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