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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

RR email is not refreshing regularly

Sbtripi
Sbtripi Posts: 1 Rookie
in Email

it is taking a long time (5min+) to refresh email. Was there a server change?

Comments

  • James_M
    James_M Posts: 5,603 ✅ Verified Employee Moderator

    Hi & welcome!

    Are you accessing email through spectrum.net or an email client like outlook?

  • dburban1
    dburban1 Posts: 1 Rookie

    I have the same issue. Accessing through outlook.

  • James_M
    James_M Posts: 5,603 ✅ Verified Employee Moderator

    @dburban1

    Does it happen when you access Spectrum webmail through spectrum.net?

This discussion has been closed.

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