Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Upgrades in Manhattan, what is it for?

Jonathan
Jonathan Posts: 18 Participant
in Network Evolution

For the past few months, every few weeks I'm getting an upgrade email about improvements to my area. They have one currently scheduled for Thursday. Are these improvements for the multi-gig internet upgrade? Any timeline or further information for my area? Thank you.

Best Answer

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator
    Answer ✓

    Hello @Jonathan;

    I can confirm that the upgrade work is related to our Network Evolution upgrades. It may still take several months for the service to be enabled after the main upgrade is complete. We do not have an estimate on when it will be completed.

This discussion has been closed.

Categories