My charter.net email is not downloading.

RM_36
RM_36 Posts: 1 Novice

I get an error message saying my email account cannot be authenticated. How can I get help with this problem?

Answers

  • Renee_T
    Renee_T Posts: 1,133 ✅ Verified Employee Moderator

    Hello @RM_36

    Welcome to our community! Can you provide some more details about what's happening? Are you logging in at Spectrum.net or using a third party service, such as Thunderbird or Outlook?

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