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A note regarding upgrades and Network Evolution:
Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year
LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
Lots of trucks/workcrews in my area...emails promising upgrades, etc...
SuzukiRider1962
Posts: 1 Rookie
What is the current status of your upgraded internet rollout in the Thousand Oaks, California (91360) area? I understand the project has been extended to the end of 2026 and now into 2027…are there any timeframe updates more specific to my area?
Thank You,
RS
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Answers
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Hello @SuzukiRider1962
Welcome to our community! At this time I show that the network evolution upgrades began last month, but at this time we don't have an estimated completion date.
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