Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

How to change email password

rcable12
rcable12 Posts: 1 Novice

I cannot access Selfcare to change passwords, how do I change them?

Best Answer

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator
    Answer ✓

    Hello @rcable12;

    Welcome to the Community Forums. We no longer use the selfcare website for account management. It has been switched to our main site www.spectrum.net. You can log in there with your email or use the password reset tool on the site to change the password.

This discussion has been closed.