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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Any update for the Ludington, MI area (49431)

HClipper
HClipper Posts: 2 Rookie
in Network Evolution

Hey @Edward_T and Team,

I was reaching out to see if there is any update on the go live date/time frame for our area.
I posted back a few months ago and wondering if there was a tentative date for the symmetrical speed button press. (https://community.spectrum.net/discussion/178604/symmetrical-speeds-ludington-mi-49431)

Thanks Team! WFH life would definitely improve with the new evolution of high split over coax!

Answers

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator

    Hello @HClipper;

    I checked the status of the upgrades and primary work is completed but we currently do not have an estimate when the service will be enabled. This can take several months after the primary work is complete before it will be enabled.

This discussion has been closed.

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