Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

High Split Status -- 12801

masterjeef
masterjeef Posts: 1 Rookie
in Network Evolution

Hey there, just checking in on the rollout for Glens Falls, NY / 12801. The upgrades began in fall of last year, so I assume things are getting close. Would appreciate any updates/timelines you can provide!

Comments

  • Edward_T
    Edward_T Posts: 650 ✅ Verified Employee Moderator

    Hello @masterjeef;

    Welcome to the Community Forums. I can understand the frustration of waiting for the upgrades to complete. The Network Evolution can take time to complete. We have to replace many parts of the network and this can take time. We currently do not have an estimate on when the work will be completed and enabled. It will probably be several months before it will be completed.

This discussion has been closed.

Categories