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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

LEGACY EMAIL KNOWN ISSUE


There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net

Alhambra 91803

T_H
T_H Posts: 4 Novice
in Network Evolution

Hi - upgrades started in January, any word on ETA/status? Thanks.

Best Answers

  • James_M
    James_M Posts: 5,603 ✅ Verified Employee Moderator
    edited June 25 Answer ✓

    Hi @T_H

    I am showing that symmetrical speeds are either available or available soon (available to order) in your area.

    Please give sales a call at 1-855-70-SPECTRUM (855-707-7328) for more information. If they give you a different answer, please let us know.

    Thanks!

  • T_H
    T_H Posts: 4 Novice
    Answer ✓

    Hi - I gave them a call and they said "not available at this time and not available to order"

  • James_M
    James_M Posts: 5,603 ✅ Verified Employee Moderator
    Answer ✓

    Thanks - I'll make sure our information is updated.

    You will get a notification when it is available in your area.

This discussion has been closed.

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