Why do I have to change my password every time I need to get my emails?

dfhendon
dfhendon Posts: 1 Rookie
in Email

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  • Tyleen_Z
    Tyleen_Z Posts: 1,154 ✅ Verified Employee Moderator

    Hello and welcome to the Spectrum Community!

    I do apologize for the issues with our email service. You should not need to change the password each time you check your email. Do you get an error message when you try to login with the existing email address and password? Also are you using our website here to check your email?

    -Tyleen

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