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Am I eligible for free Amazon prime?

garyborg74
garyborg74 Posts: 1 Rookie
edited August 20 in Individual TV Network Apps

Am I eligible for free amazon prime?

Best Answer

  • James_M
    James_M Posts: 5,619 ✅ Verified Employee Moderator
    edited August 27 Answer ✓

    HI & welcome!

    You can check eligibility for your location and service package by going to spectrum.net or using the My Spectrum app to log in to your account. If you are eligible, you will see one of the following alerts to walk you through the process. If you have an existing Prime account, you may need to create a new account.

    image.png image.png

    You can find more information at this link: Spectrum Gives You Amazon Prime | Spectrum

Answers

  • Walkabout
    Walkabout Posts: 12 Participant
    edited August 27
    Spectrum.net.png

    Every time I try to check if I’m eligible I get an error message. See attached image.

  • Melissa_G
    Melissa_G Posts: 388 ✅ Verified Employee Moderator

    The screen shot that you've provided indicates that you are logged in through a browser on your mobile device. If you're able to do so, please log out of your account and use the mobile application to log into your account. You can also try clearing your browser history, cookies and cache and then reloading the website.

  • Walkabout
    Walkabout Posts: 12 Participant

    Nothing shows up in the mobile app either. I’ve cleared all browsing data and have used 4 different browsers with the same result.

  • Melissa_G
    Melissa_G Posts: 388 ✅ Verified Employee Moderator

    I have reviewed your account information and I was able to verify that your account is ineligible for the Amazon Prime offer. Apologies for any inconvenience this causes you.

  • Fluce1971
    Fluce1971 Posts: 1 Rookie

    trying to get amazon prime, with no luck

  • Kelly_M
    Kelly_M Posts: 105 ✅ Verified Employee Moderator

    Hello and welcome to the Community forums @Fluce1971 !

    For the amazon prime activation, when you visit the app/site, what behavior(s) are you seeing?

  • AntDude
    AntDude Posts: 221 Contributor
    edited August 25

    I logged into my web site account and didn't see its offer. I guess I don't get that offer unless I missed it. If it is unavailable, will it come to my and other cities soon?

  • James_L
    James_L Posts: 80 ✅ Verified Employee Moderator

    @AntDude

    We have reviewed your account information and I was able to verify that your account is ineligible for the Amazon Prime offer. Apologies for any inconvenience this causes you. We currently have no additional information about future availability.

  • AntDude
    AntDude Posts: 221 Contributor

    Thank you, James_L. :)

  • Paolo05
    Paolo05 Posts: 1 Rookie

    am i eligible for prime?

  • HT_Greenfield
    HT_Greenfield Posts: 1,395 Contributor
    edited August 25

    @Paolo05 et al.: hence published as lately as earlier today:

    🔗 https://www.spectrum.com/resources/internet-wifi/amazon-prime-from-spectrum ↳ Which Spectrum Customers Qualify for Amazon Prime? 🔍 👀

    P.S.: 🔗 https://www.spectrum.net/support/account-and-billing/spectrum-internet-assist 🔍 👀

  • uclena
    uclena Posts: 1 Rookie

    I got the email back on the 20th and was able to click and go to activate and then it says Service unavailable. I did call they said theres a green check mark by my account and that I qualify, yetno one can explain why I cant get it to go thru. They sent me to call Amazon and they said, oh thats an issue with Spectrum webpage. Makes no sense to email and offer it, only to have the spectrum.net/prime page to say its unavailable.

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