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A note regarding upgrades and Network Evolution:
Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year
LEGACY EMAIL KNOWN ISSUE
There is a known issue accessing legacy email accounts on email clients, including Microsoft platforms
Our engineers are aware and working on a fix, there is currently no ETA for the issue to be resolved
No additional examples are needed and there is no need to create a new post
Legacy email users can access email by logging in to your Spectrum account at:
spectrum.net
I am having a lot of trouble sending emails
This is the message I get when trying to send it:
Sending of the message failed.
An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout004.msg.pkvw.co.charter.net cmsmtp 73.238.167.193 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.
Answers
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This is what the response is when the message failure happens:
Sending of the message failed.An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: p-impout004.msg.pkvw.co.charter.net cmsmtp 73.238.167.193 blocked. Please see https://www.spectrum.net/support/internet/understanding-email-error-codes for more information. AUP#Out-1130.0 -
Exactly. Nobody relays SMTP from outside without the outsider IP address having a reverse-DNS pointer record for security reasons. Who knows if the byzantines are already in the process of getting that resolved for that particular range of their IP addresses in the by and by but, otherwise, you'd obviously need to contact them directly about it and, in the meantime, hopefully be able to send via the webmail portal.
🔗 https://www.xfinity.com/support/contact-us
🔗 : no rDNS/PTR = no hostname
🔗 🔍👀
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