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A note regarding upgrades and Network Evolution:
Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year
Email Issues
I am having problems downloading/opening email (using Thunderbird as my third-party email program), in addition to sending. Error messages include "Login to server mobile.charter.net with username xxxxx@charter.net failed", and "Server mobile.charter.net has disconnected. The server may have gone down or there may be a network problem." I contacted Spectrum about a week ago - they initially said it was a problem with their email app, and they were working on it. It began working properly for a day, then stopped. I contacted them again, and they then indicated no problem at their end, but they would look at the issue again and resolve by 9/7. I assume that other Charter users are having this same issue?? I can access my email at the server site, just not very convenient.