Didn't find what you were looking for?


We have advanced search options to make it easier to locate posts, questions and answers on this community.
More information can be found at Advanced Search Options
If you are looking for something specific, please check if someone else has already asked or answered the same question.

A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

Has anyone solved the Charter/Thunderbird problem?

RogerT
RogerT Posts: 1 Rookie
in Email

Like others who have posted here, we have not been able to successfully send/receive using Thunderbird since around August 20th. Sometimes emails come through, then disappear. Often they don't come through at all. We can get email through Charter's webmail, but it's very inconvenient. After reviewing comments on this site and on Thunderbird's help forum, it appears that Charter is the problem, though Charter keeps saying that it's Thunderbird's problem. Has Charter elevated this to their engineering staff for evaluation? This needs to get fixed. It's apparently affecting many users.

Comments

Categories