Internet and mobile app

susanbranham
susanbranham Posts: 1 Rookie
in Channels and Programming

I do not understand why we cannot watch local channels if we do not have spectrum internet. But you can download the app and watch local channels son yeoeue phone wherever your located. Also if there is no resolution for this issue due to supposed contracts then the customers need a break in pricing because we're not getting to watch live the channels we pay for.

Susan

Best Answer

  • Renee_T
    Renee_T Posts: 1,133 ✅ Verified Employee Moderator
    Answer ✓

    Hello @susanbranham

    Welcome to our community! Customers who don't have our internet service, but have our cable service can have what's called a gateway device installed. The device would allow you do watch all of the channels while you're at home. This can be set up by speaking to our internet team by phone at 855-707-7328.

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