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A note regarding upgrades and Network Evolution:


Customers will be notified by their preferred communication method (email or text) when upgrades are available in their area
We expect 100% of our service area to be completed by end of next year

High Split Work in 56468

dcquence
dcquence Posts: 1 Rookie

We had work done a few weeks ago to upgrade equipment on Edna Lake Rd and were told in a few days, maybe a week or 2 when they had fully stress tested everything we would have a new profile pushed to our modems to change the 1Gb/35Mb to symmetrical 1Gb.

Just trying to get any info I can on the status of this.

Best Answer

  • William_M
    William_M Posts: 1,811 ✅ Verified Employee Moderator
    Answer ✓

    Hi @dcquence, welcome to our community! I'm sorry for the misinformation. Upgrade work just started in your area 8/24/2026. There's no estimate for completion of this work but it can take several months.