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Constant errors and problems with the Spectrum App on my Roku

alliesarus
alliesarus Posts: 2
edited September 2020 in

I receive an error on the Spectrum app on my Roku no less than 4-5 times a week.  It is horrible, and Spectrum must not spend much money on the IT department so it can figure out how to give consistant and proper service...... they should be ashamed of themselves.... most often give error:  RLP-1006... no idea what that is and their fantastic suggestions of "unplugging" and/or deleteing and reinstalling work maybe 1% of the time... back to netflix I go...

Comments

  • James_M
    James_M Posts: 5,519 ✅ Verified Employee Moderator

    @ryashamartin, 

     

    IUC-9000 is a general authentication error and is common when there is no TV subscription or there are limitations, such as Bulk TV account.   

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