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Canceling service

Jocko_1025
Jocko_1025 Posts: 1 Newcomer
edited February 27 in Managing and Using your Spectrum Account

Tried calling got transferred, put on hold with no resolution.

Best Answers

  • Jilliana_M
    Jilliana_M Posts: 126 ✅ Verified Employee Moderator
    edited February 26 Answer ✓

    Hey there @Jocko_1025!

    Thank you for reaching out via our community platform. We are sorry to hear about the recent experience you've had and sad to hear that you are considering canceling service. If you are experiencing an issue with your service, we may have other ways of contacting us to assist you. We have this community platform, social media platforms such as X and Facebook, your local store and of course our customer service number. Our teams are available 24/7 and are ready and willing to assist with any service issues you may have.

  • terryteverbaugh
    terryteverbaugh Posts: 1 Newcomer
    Answer ✓

    I am cancelling my service as if today, February 26, 2025. Where do i return my equipment?

  • Edward_T
    Edward_T Posts: 158 ✅ Verified Employee Moderator
    Answer ✓

    Hello @terryteverbaugh;

    Welcome to the Community Forums. You can return our equipment at one of our Spectrum stores or visit a UPS store. You can visit the following site to find the closest Spectrum store. https://www.spectrum.com/stores?cid=sms:StoreLocations

This discussion has been closed.

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