Voicemail
Voicemail
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home phone voicemail to text to my iPhone 16 is no longer working
Best Answer
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Good afternoon and welcome @send2fox,
I see you've already been in contact concerning this issue and a ticket was created and closed out referring to the phone provider. To check, have you already fully disabled this feature and removed the number, then re-enabled it and added the number again? Have you checked to see if any incoming numbers may have been blocked inadvertently or if your messaging app has any kind of spam filtering that may catch them?
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Answers
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Thanks! Yes, I've done all of what you've mentioned. I have AT&T cellular service. I reset network service provider setting on the iPhone 16, etc. I've completely removed both the Notify Me by text message and email settings. I even tried adding back only the notify me by text message; however, it still does not work. Re-added the notify by email and that works each time. AT&T says that no numbers are blocked or redirected. Frustrating, it had worked since I've had the Spectrum service the past couple plus years.
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Just curious if those notifications were coming in via SMS for which the from address was displayed as an arbitrary 10-digit number lacking a "＋" symbol prefix, and whether you've recently disabled or blocked text-from-email messages on your cellular telephone line of service. Otherwise, what kind of notifications have they been, and, if applicable, what kind of address have they been from?
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P.S.: If that notification setup involves an AT&T email-to-text gateway e.g. @txt.att.net, they are presumably in the process of shutting down the whole megillah by June 17th, obviously due to how heavily it has been exploited by spammers.
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Hi! Yes, I saw the email notification is going away. I haven't used that… except of setting up for testing which is working but not very useful. Regrettably, I was deleting my text notifications on my iPhone. So, I really don't know the delivered from phone number or format of the past text messages. Nothing is blocked on VM or iPhone. Thanks for your responses.
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You're welcome. I like your chances that the notifications have been text-from-email messages. If they are, then i furthermore like your chances that AT&T is now blocking them according to tighter spam-wise heuristics as they are deprecating the service entirely. Here's how you can determine if they've been text-from-email messages:
- Log on to your myAT&T account at 🔗
- Hit "See usage details >" under the applicable line of service
- Hit the Text tab
- Hit "See all details"
- Select applicable cycle under "Select bill cycle" as needs be
- Find the logged entries of past such messages
- If they are from an email address, they were MMS text-from-email
- If they are from a 10-digit number and the first 3 digits are not a valid area code, then they were from a temporary arbitrary SMS 10-digit long code and were thus SMS text-from-email
- If they are text-from-email and such messages are still being logged but not received on the phone, then they'd likely be somehow blocked or filtered in the Messages app on the phone. Otherwise AT&T is blocking them at the text-from-email gateway either as as i speculated upon above or if you blocked text-from-email outright e.g. via the ActiveArmor app.
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Hi, here is the latest… calling from my cellular to my home phone to test. Below is a snapshot of short codes from my AT&T account. However, I still have the problem of these text/messages not showing up on my iPhone when I receive a home voice message. So, if this shows up on my AT&T account as receiving a short code is that the problem?
Incoming Text/Message C0DE58875 4/4/2025 07:30:22 AM CDT NA $0.00
Incoming Text/Message C0DE90833 4/6/2025 09:50:10 AM CDT NA $0.0
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Those are SMS messages from short codes 58875 & 90833 presumably for Alexa reminders and Ameriprise Financial, respectively. If they're the only ones usage-logged that didn't show up on the phone, they'd be irrelevant to the subject notifications as far as i'm able to surmise.
I urge you to determine if the subject notifications were text-from-email messages as i outlined in my previous comment. Just look at the date & time of some of the ones you received by email prior to the problem and then find the text usage log entries for the simultaneous ones presumably received by text and go from there.
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Thanks for all your input and suggestions. My bad on the short codes… and have indeed verified as various notifications and each show on my AT&T account history.
Well, as stated and still when I receive a voice message on my Spectrum home phone, the voice message to email works fine every time but is not useful. Voice Mail to text is still not working as it was before and does not show in my AT&T account history. Thanks again!
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