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Old Account Merge or Delete?
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eprogland
Posts: 1 Newcomer
I had a Spectrum account at my old house. When I moved out, I canceled the service. Now, a bit over a month later, I am setting up wifi at a new place. I had to make a new account, so what do I do with the old account? Can I delete it, since it's essentially a copy of my new one? Can I merge the two?
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Best Answer
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Good afternoon and welcome @eprogland,
The ID associated with the former account will be deactivated after 60 days. We can also manually deactivate it at any point, but the user names are different between the two accounts so they shouldn't impact each other. The accounts can't be merged together, but the old ID may be able to be transferred to the new account, although the names on the two accounts don't match exactly.
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