Connectivity

Connectivity

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Outages

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Posts: 1 Newcomer
edited July 10 in Connectivity

Spectrum is always taking the Internet Connection offline to do maintenance, maintenance is understandable, however, it's offline more than it's online. They might be worse than Xfinity if that's even possible.…

Also, the advertised and supposedly provided 1.2GB download speed that I'm paying for never ever goes over 500MB... Ever.... No matter what type of device is connected (Cell Phone, Workstation, Laptop, TV, Tablet etc ..} and no matter what type of connection is used. (WiFi or Ethernet) Prior to upgrading to 1.2GB, I upgraded all of my 10/100 switches to 1GB... My internal network is absolutely lighting fast, but it defeats the purpose I my Internet sucks… Absolutely Ridiculous....

Their WIFI Extenders repeatedly drop devices as well… Ridiculous.…

Might be time to switch providers again... Ridiculous....

What's the deal Spectrum????

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Comments

  • Posts: 340 ✅ Verified Employee Moderator

    Good morning,

    We understand that any interruption, whether for network improvement purposes such as system maintenance updates, or unplanned events like a network outage can be an inconvenience. Have your services been fully restored? Have you power cycled equipment since the maintenance window has completed? If you're still experiencing issues, please do not hesitate to contact us directly so that we can look further into your account. We are here to assist with your service needs.

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