Connectivity
Connectivity
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Slow internet speed
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rfarah_56
Posts: 1 Newcomer
in Connectivity
I have been reading some of the posts about slow internet speeds and I have Spectrum Internet Gig. It worked just fine when I got it. . Was getting 800+mbps down on WiFi. No problems.
A couple days ago, we started having a lot of buffering and upload speeds are 90mbps at best.
Please advise
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Best Answer
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Hey @rfarah_56, welcome to our community!
I'm sorry our internet suddenly slowed down, but we can help fix it! When speeds drop just under 100 Mb/s, it is often a problem with an ethernet cable or port, but not always. Our modem is online with healthy signal strength, but is reporting an up time of 36 days. I definitely recommend just starting with some basic troubleshooting, reboot the modem and router and test with a different device to compare results.
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