Peacock subscription through Spectrum connection issue
I am subscribed to all the streaming apps via Spectrum offerings and am able to watch all with 1 exception. On all devices, EXCEPT for one, I can get Peacock. On that one device, I cannot connect via my internet provider nor my Spectrum sign in (as I do on the other devices). I did have access at one point, but ran into a cache problem on my LG tv. I was instructed via Peacock to uninstall and reinstall the Peacock app. I did that, as well as ALL of the other things I was told to do, to no avail. It still asks for Peacock sign in, but no option to connect via my internet provider. So I don't know what else to do.
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Hello @Kona49;
Welcome to the Community Forums. The Spectrum login option should only have to be done once. It should register that you are a Spectrum subscriber and remember that for each login to any of the devices using the login. I would recommend you go to the Peacock website (https://www.peacocktv.com/) and register for a login. During that registration, it should give you an option to sign in with the Spectrum login. Once you have a profile created then you should be able to login with your LG TV.
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Thanks. On the Peacock site, it asks me which plan I want to purchase. There is no option for internet provider connection. And it's only a problem on 1 of my 4 tv's and 4 Apple devices. I already am using the Spectrum account for all these other devices. Thank you for your suggestion, though.
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Thanks. I did that process already to be able to use all the streaming apps via Spectrum. The problem is that I still cannot connect to Peacock on just 1 tv, that I was able to before. As instructed, previously, I uninstalled and re-installed the Peacock app on that tv to clear the cache. So, my problem connecting on that tv remains. Thanks.
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